Job Description
Are you a people person looking to kickstart your career in the hospitality industry? Louisville Hospitality Group is currently seeking enthusiastic Entry-Level Front Desk Agents to join our dynamic team. We value personality, drive, and a positive attitude over prior experience. If you have a friendly demeanor and a passion for customer service, we want to meet you!
As a Front Desk Agent, you will be the first point of contact for our guests, setting the tone for their entire stay. We provide comprehensive training to help you master the ropes, making this the perfect opportunity for those new to the industry looking for a long-term career path.
Responsibilities
- Greet and welcome guests warmly upon arrival and departure.
- Manage the front desk operations, including check-ins and check-outs efficiently.
- Answer incoming phone calls and respond to emails promptly.
- Assist guests with inquiries regarding local attractions, dining, and services.
- Process payments and handle cash and credit transactions accurately.
- Maintain a clean, organized, and welcoming reception area.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
Qualifications
- No prior experience required – we provide full training!
- High school diploma or GED equivalent.
- Strong communication skills and a friendly, professional demeanor.
- Basic computer literacy and ability to learn property management systems.
- Ability to work flexible shifts, including weekends and holidays.
- Reliable transportation.