Job Description
Join our dynamic team at Grand Horizon Hotels as a Night Shift Hotel Associate! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences during evening hours. Perfect for night owls and career changers, this role offers comprehensive training, competitive pay, and opportunities for advancement in the hospitality industry. Enjoy flexible scheduling, team camaraderie, and the satisfaction of keeping our guests safe and comfortable overnight.
Responsibilities
- Provide 24/7 front desk support including check-ins, check-outs, and guest assistance
- Monitor hotel security systems and respond to emergency protocols
- Manage reservations and handle guest inquiries with professionalism
- Perform nightly room status updates and coordinate with housekeeping
- Process payments and maintain accurate financial records
- Assist with valet services and luggage handling during late arrivals
- Conduct nightly property inspections to ensure safety standards
Qualifications
- No prior experience required - we provide comprehensive training
- High school diploma or equivalent (GED accepted)
- Strong communication and customer service skills
- Ability to work independently and make sound decisions
- Flexibility to work weekends, holidays, and overnight shifts
- Basic computer literacy and familiarity with reservation systems
- Valid driver's license preferred for valet duties
- Ability to stand/walk for extended periods