Job Description
Join our award-winning hospitality team at Oceanview Hospitality Group as an Entry-Level Front Desk Agent! We're seeking energetic professionals to deliver exceptional guest experiences at our premier Virginia Beach property. This role is perfect for career starters passionate about creating memorable stays. Enjoy competitive pay, comprehensive training, and opportunities for advancement within our luxury resort chain.
Responsibilities
- Check-in/out guests with efficiency and warm hospitality
- Manage reservations and room assignments accurately
- Address guest inquiries and resolve service issues
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Utilize property management software (Opera)
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent required
- 0-2 years customer service experience
- Exceptional communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to multitask in fast-paced environments
- Flexible availability including nights/weekends
- Valid driver's license preferred
- TBI/FBI clearance required