Job Description
Are you looking for a rewarding career in hospitality but lack experience? Apex Hospitality Solutions is seeking a dedicated Front Desk Agent to join our dynamic team in Memphis, TN. We value attitude and aptitude over prior experience, offering a comprehensive training program to help you succeed.
In this role, you will be the face of our organization, ensuring every visitor feels welcomed and valued. Whether you are answering phones, managing reservations, or assisting with daily operations, you will play a vital role in our success.
Responsibilities
- Greets visitors warmly and professionally, managing the front desk reception area.
- Answers incoming calls and routes them to the appropriate department or individual.
- Assists with check-in/check-out procedures for guests and provides directions and local information.
- Manages incoming and outgoing mail, packages, and deliveries with accuracy.
- Maintains a clean, organized, and welcoming lobby environment at all times.
- Handles basic administrative tasks, including data entry and filing.
Qualifications
- No prior experience required – we provide full training for the right candidate.
- Excellent verbal communication skills with a friendly and approachable demeanor.
- Strong organizational skills and the ability to multitask in a fast-paced environment.
- Basic computer proficiency and familiarity with office software (we will train).
- Reliable attendance and a professional work ethic.
- Ability to stand for extended periods and lift light items.