Job Description
Are you a people person looking to start your career in the dynamic world of hospitality? Premier Hospitality Group is seeking a motivated Front Desk Agent to join our team in the heart of Boston. We offer a fantastic opportunity for entry-level candidates to grow their professional skills while providing exceptional service to our guests.
As a Front Desk Agent, you will be the face of our brand. We are looking for individuals who are eager to learn, reliable, and possess a positive attitude. If you have no prior experience but have a strong work ethic and a desire to succeed, we want to hear from you!
Why Join Us?
- Competitive hourly pay and performance bonuses.
- Comprehensive training program for all new hires.
- Employee discounts on hotel stays and dining.
- Opportunities for career advancement within the company.
Responsibilities
- Welcoming guests with a warm smile and managing the front desk operations efficiently.
- Answering and directing phone calls, taking accurate messages, and handling inquiries.
- Processing check-ins and check-outs using hotel management software.
- Handling cash transactions, making change, and balancing the cash drawer at the end of the shift.
- Assisting guests with directions, recommendations for local attractions, and special requests.
- Maintaining the cleanliness and organization of the lobby and reception area.
Qualifications
- No prior experience required; we value potential and attitude over history.
- High school diploma or GED equivalent is preferred.
- Excellent verbal communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Must be able to work flexible hours, including weekends and holidays.
- Proficiency with computers and basic office software is a plus.