Job Description
Join our award-winning team at Oceanview Hospitality Group as a Part-Time Front Desk Agent in sunny Virginia Beach! We're seeking energetic professionals to deliver exceptional guest experiences at our oceanfront property. This role offers flexible scheduling while building your hospitality career in one of America's top coastal destinations. Enjoy competitive pay, employee discounts, and a vibrant team environment. If you're passionate about service and thrive in fast-paced settings, apply today to become the face of our resort!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate financial records
- Coordinate housekeeping and maintenance requests
- Market hotel amenities and local attractions to guests
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent required
- 6+ months hospitality or customer service experience
- Proficiency with reservation systems (e.g., Opera, Delphi)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling accuracy
- Valid Virginia driver's license preferred
- Knowledge of Virginia Beach tourism assets a plus