Job Description
Launch your hospitality career with Georgia Hospitality Group! We're seeking passionate individuals to join our team as Front Desk Agents at our premier San Jose location. No experience required – we provide comprehensive training! As the first point of contact for our guests, you'll create memorable experiences while mastering check-in/check-out procedures, reservation management, and exceptional customer service. Enjoy competitive pay, benefits, and a supportive environment where your growth is our priority.
Join our award-winning team and discover why we're Georgia's top employer in hospitality. Apply today and start your journey toward a rewarding career in the hotel industry!
Responsibilities
- Deliver exceptional guest experiences with warm greetings and personalized service
- Efficiently manage check-in/check-out processes using hotel management software
- Handle guest inquiries, resolve issues, and coordinate with other departments
- Maintain accurate reservation records and room status updates
- Process payments and manage billing transactions securely
- Uphold cleanliness and organization of the front desk area
- Collaborate with housekeeping and maintenance teams for seamless operations
Qualifications
- No experience required – we provide full paid training
- Strong communication and interpersonal skills
- Customer-focused mindset with a positive attitude
- Ability to multitask in a fast-paced environment
- Basic computer literacy and willingness to learn new systems
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent required