Job Description
Join our award-winning team at Hospitality Elite Group, San Jose's premier hospitality destination! We're seeking passionate Front Desk Agents to create unforgettable guest experiences in the heart of Silicon Valley. No prior experience required – we provide comprehensive training for motivated individuals eager to start their hospitality career. Enjoy competitive pay, benefits, and a vibrant workplace culture in one of California's most dynamic cities.
Responsibilities
- Deliver exceptional guest service through personalized check-in/check-out processes
- Manage reservations using our proprietary property management system
- Handle guest inquiries with professionalism and problem-solving skills
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Uphold brand standards through consistent service excellence
- Assist with valet services and luggage handling as needed
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to multitask in a fast-paced environment
- Customer-focused mindset with positive attitude
- Flexibility to work evenings, weekends, and holidays
- Valid California driver's license preferred
- Must pass background check and drug screening