Job Description
Join our award-winning hospitality team at Grand Plaza Hotel as a Front Desk Agent! We're seeking energetic, customer-focused individuals to be the first point of contact for our guests. No prior experience required – we provide comprehensive training to ensure your success. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in the heart of Albuquerque. Start your career in hospitality today!
Responsibilities
- Provide exceptional guest check-in/check-out experiences
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts (nights/weekends)
- No experience necessary – training provided!