Job Description
Join our award-winning hospitality team as a Front Desk Agent at Sunset Plaza Hotel! We're seeking enthusiastic individuals to deliver exceptional guest experiences in the heart of Albuquerque. No prior experience required – we provide comprehensive training to kickstart your career in hospitality. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a supportive environment. Apply today and become part of our family!
Responsibilities
- Efficiently manage guest check-in/check-out processes using hotel systems
- Handle guest inquiries and resolve issues with professionalism and empathy
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Uphold brand standards through exceptional service and cleanliness
- Assist with booking reservations and managing room availability
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Basic computer proficiency (training provided)
- Ability to work flexible shifts including nights/weekends
- Customer-focused mindset with problem-solving abilities
- Valid driver's license (preferred but not required)
- Must pass background check