Job Description
Join our award-winning hospitality team as a Front Desk Agent and be the first point of contact for our guests. We're seeking energetic, customer-focused professionals to deliver exceptional service in a dynamic environment. This immediate hire opportunity offers competitive pay, comprehensive benefits, and career growth potential. If you thrive in fast-paced settings and possess excellent communication skills, apply today!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage room reservations and modify bookings as requested
- Address guest inquiries and resolve issues with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with valet services and concierge tasks
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience
- Proficiency with hotel software (e.g., Opera, Fidelio)
- Exceptional communication and problem-solving abilities
- Flexible availability to cover day/night/weekend shifts
- Basic math and cash handling skills
- Valid driver's license (for valet duties)
- Ability to stand for extended periods