Job Description
Join our award-winning hospitality team as a Front Desk Agent at Grand Hotel Sacramento! We're seeking friendly, energetic individuals to create memorable guest experiences in our luxury downtown property. No experience necessary – we provide comprehensive training. Enjoy competitive pay, flexible scheduling, and opportunities for career growth in one of California's most vibrant cities. Apply today and start your hospitality journey!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments accurately
- Address guest inquiries and resolve complaints promptly
- Process payments and manage cash drawer operations
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and services to guests
- Maintain clean and organized front desk area
Qualifications
- High school diploma or equivalent required
- No experience necessary – training provided
- Exceptional customer service skills
- Strong communication and problem-solving abilities
- Basic computer proficiency
- Ability to work flexible shifts (evenings/weekends)
- Professional appearance and positive attitude
- Must pass background check