Job Description
Join our award-winning team at Grand Horizon Hotels as a Front Desk Agent in vibrant El Paso! We're seeking energetic individuals to deliver exceptional guest experiencesâno prior experience required. Full training provided for motivated candidates ready to launch their hospitality career. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in one of Texas' most dynamic cities. Apply today and start your journey tomorrow!
Responsibilities
- Check in/out guests efficiently while maintaining warm, professional demeanor
- Manage reservations and room assignments using our proprietary software
- Address guest inquiries and resolve service issues proactively
- Process payments and manage cash handling procedures
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards and safety protocols at all times
Qualifications
- High school diploma or equivalent (GED accepted)
- Basic computer proficiency with willingness to learn new systems
- Excellent communication and interpersonal skills
- Ability to multitask in fast-paced environment
- Positive attitude with strong customer service focus
- Must pass background check and drug screening
- No experience requiredâcomprehensive training provided