Job Description
Join our dynamic team as a Front Desk Agent and kickstart your hospitality career! No experience required—just a passion for exceptional guest service. We offer comprehensive training and flexible shift schedules to fit your lifestyle. Be the first smile guests see at our Fresno location, where every day brings new opportunities to shine in a supportive environment.
Responsibilities
- Check in/out guests efficiently with warm hospitality
- Manage reservations and room assignments using PMS software
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold cleanliness and security standards at the front desk
- Assist with luggage and guest transportation needs
Qualifications
- High school diploma or equivalent (GED accepted)
- Positive attitude and strong work ethic
- Basic computer literacy and data entry skills
- Excellent communication and interpersonal abilities
- Ability to stand for extended periods and lift 25 lbs
- Flexibility to work evenings, weekends, and holidays
- Attention to detail and problem-solving mindset