Job Description
Are you looking for hotel jobs in Louisville, KY that offer immediate hire opportunities? Join the Grand Louisville Hotel & Suites, a premier destination known for our exceptional hospitality and welcoming atmosphere. We are currently hiring energetic individuals for our Front Desk team, and no experience is necessary—just a great attitude and a willingness to learn!
We pride ourselves on providing world-class service to our guests, and we are looking for team members who are passionate about creating memorable experiences. If you are ready to start a rewarding career in the hospitality industry, we invite you to apply today.
Why Join Us?
- Immediate Start: We are looking to fill these positions ASAP.
- No Experience Required: Full training provided on the job.
- Competitive Pay: Hourly wage plus potential performance bonuses.
- Employee Benefits: Employee discounts, meal plans, and growth opportunities.
Responsibilities
- Check guests in and out of the hotel efficiently and accurately, verifying identification and payment information.
- Answer incoming phone calls and respond to guest emails promptly and professionally.
- Handle guest inquiries regarding hotel amenities, local attractions, and dining recommendations.
- Process payments, manage room charges, and utilize hotel property management systems (PMS).
- Maintain a clean, organized, and welcoming front desk area at all times.
- Assist with concierge services and coordinate with housekeeping to ensure guest satisfaction.
Qualifications
- Must be at least 18 years of age.
- No prior hospitality experience required; we will train the right candidate.
- Strong communication skills and a friendly, approachable demeanor.
- Ability to work flexible schedules, including weekends, holidays, and evenings.
- Basic computer literacy and typing skills are preferred.
- Must be able to stand for extended periods and lift moderate amounts of luggage.