Job Description
We are seeking a dynamic and professional Front Desk Agent for immediate hire opportunities in Memphis, TN and Virginia. If you are looking for a role that offers flexibility and growth, this is your chance to join a leading industry player.
As part of our expanding team, you will play a crucial role in ensuring our guests and clients have a seamless experience. We offer a competitive pay structure, comprehensive benefits, and a supportive work environment designed for high performance.
Responsibilities
- Provide exceptional front-line service by welcoming visitors, clients, and guests with a professional and friendly demeanor.
- Manage the front desk operations, including answering multi-line phone systems, screening calls, and directing inquiries to the appropriate departments.
- Handle administrative duties such as data entry, filing, maintaining accurate visitor logs, and processing incoming mail.
- Assist with room bookings or check-ins/out-of-office procedures as required by the facility.
- Maintain the reception area to ensure it is tidy, organized, and presentable at all times.
- Collaborate with the operations team to ensure smooth daily workflows and address any guest concerns immediately.
Qualifications
- High school diploma or GED required; previous receptionist experience is preferred.
- Strong computer proficiency with Microsoft Office Suite and basic CRM knowledge.
- Excellent verbal and written communication skills with a polished telephone manner.
- Ability to work flexible shifts, including weekends, evenings, and holidays.
- Professional appearance and a commitment to maintaining high standards of hygiene and etiquette.
- Reliable transportation is a must.