Job Description
Welcome to Premier Hospitality Solutions, where we pride ourselves on delivering exceptional guest experiences. We are currently seeking a dynamic and energetic Front Desk Agent to join our award-winning team in the heart of Minneapolis. If you are looking for an immediate hire position and have a passion for customer service, we want to meet you. We offer comprehensive training and a supportive environment, making this an ideal role for those with no experience looking to start a rewarding career in the hospitality industry.
Why Join Us?
- Competitive hourly wage and performance bonuses.
- Free meals and employee discounts.
- Clear career advancement pathways.
- Modern work environment with a diverse team.
Don't let a lack of experience hold you back. Apply today to become the friendly face of our hotel!
Responsibilities
- Manage the front desk operations, including check-ins and check-outs, ensuring a seamless guest experience.
- Greet all guests warmly upon arrival, answer phones professionally, and respond to emails in a timely manner.
- Handle guest inquiries regarding local attractions, services, and hotel amenities with a helpful attitude.
- Process payments accurately and maintain a clean, organized reception area at all times.
- Assist in coordinating daily housekeeping and maintenance tasks to ensure the property meets high standards.
- Collaborate with the housekeeping and maintenance teams to address guest requests promptly.
Qualifications
- A positive attitude and a strong desire to learn the hospitality industry.
- Excellent verbal communication skills and a professional demeanor.
- Basic computer literacy and typing speed (training provided for those without prior experience).
- Ability to stand for extended periods and lift light objects as needed.
- Flexibility to work various shifts, including weekends, holidays, and evenings.