Job Description
Join our award-winning Oklahoma City hotel team as a Front Desk Agent and kickstart your hospitality career! We're seeking energetic, guest-focused individuals for our weekend shifts – no prior experience needed. You'll be the first face our guests see, creating memorable experiences while working in a dynamic environment. Enjoy competitive pay, flexible scheduling, and comprehensive training. Perfect for students or career changers looking to grow in the hospitality industry. Apply today and become part of our family!
Responsibilities
- Provide exceptional guest service during check-in/check-out processes
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Utilize hotel management software (training provided)
- Maintain a clean and organized front desk area
- Assist with basic administrative tasks as needed
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Basic computer proficiency (willing to train)
- Ability to work weekends and holidays
- Customer service mindset with problem-solving aptitude
- Attention to detail and organizational skills
- Ability to stand for extended periods
- Positive attitude and team player mentality