Job Description
Are you a friendly and organized individual looking to start your career in hospitality? Horizon Hospitality Management is currently seeking a dedicated Front Desk Agent to join our team in Indianapolis. We are proud to offer immediate hire opportunities for candidates who are eager to learn and excel in a fast-paced environment. This role is perfect for recent graduates or anyone seeking a fresh start without prior experience.
Why Apply?
- No Experience Required: Comprehensive training provided to all new hires.
- Immediate Start: We are looking to fill this position ASAP.
- Competitive Pay: Earn $15.00 - $18.00 per hour plus benefits.
- Growth Opportunities: Clear path for advancement within the company.
Join a supportive team where your personality shines. If you are reliable and ready to provide top-tier service, we want to meet you.
Responsibilities
- Greet guests warmly upon arrival and departure to ensure a welcoming atmosphere.
- Manage the check-in and check-out process efficiently using property management software.
- Answer incoming calls, respond to emails, and handle guest inquiries professionally.
- Maintain the front desk area and lobby to ensure high standards of cleanliness and organization.
- Assist guests with directions, local recommendations, and any special requests.
- Process payments accurately and handle cash transactions responsibly.
- Collaborate with housekeeping and maintenance teams to address guest needs promptly.
Qualifications
- High school diploma or equivalent required.
- Strong interpersonal and communication skills.
- Professional appearance and demeanor at all times.
- Basic computer literacy and ability to learn new systems quickly.
- Ability to stand for extended periods and work flexible shifts, including weekends and holidays.
- Enthusiastic attitude with a focus on customer satisfaction.