Job Description
Join the vibrant hospitality scene in Austin as a Front Desk Agent for our prestigious downtown hotel! We're seeking energetic night shift professionals to create memorable guest experiences during evening hours. No prior experience required – we provide comprehensive training to launch your career in luxury hospitality. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in one of America's fastest-growing cities.
Responsibilities
- Deliver exceptional guest service during night shift operations (11 PM - 7 AM)
- Manage check-in/check-out processes using hotel software systems
- Handle guest inquiries, requests, and resolve service issues promptly
- Maintain accurate guest records and confidential information
- Coordinate with housekeeping and security teams for seamless operations
- Process payments and manage cash drawer responsibilities
- Monitor lobby security and ensure guest safety protocols
Qualifications
- No experience required – training provided for all candidates
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work independently with minimal supervision
- Basic computer proficiency with willingness to learn hotel systems
- Flexible schedule availability for night shifts
- Positive attitude and customer-focused mindset
- Must be authorized to work in the United States