Job Description
Join our dynamic team at Sunset Hospitality Group as a Front Desk Agent for our night shift position! No prior experience is required – we provide comprehensive training to set you up for success. This role is perfect for night owls who thrive in fast-paced environments and enjoy creating exceptional guest experiences. Work in our modern Mesa, AZ hotel where your energy and customer service skills will shine. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our hospitality family.
Responsibilities
- Check in/out guests efficiently with our property management system
- Manage reservations and provide accurate room availability information
- Respond to guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold cleanliness and security standards at the front desk
- Assist with luggage and transportation requests
Qualifications
- No experience required – training provided!
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong attention to detail and problem-solving abilities
- Basic computer proficiency
- Flexible availability to work nights, weekends, and holidays
- Positive attitude and customer-focused mindset
- Must be 18+ years old