Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent! We're seeking enthusiastic, service-minded individuals to be the first point of contact for our guests. No prior experience required—comprehensive training provided. Enjoy competitive pay, flexible scheduling, and opportunities for career growth in San Antonio's vibrant hospitality scene.
Responsibilities
- Provide exceptional guest check-in/check-out experiences
- Manage reservations and room assignments efficiently
- Handle guest inquiries with professionalism and empathy
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards in all guest interactions
- Resolve guest concerns promptly and effectively
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Punctuality and reliability
- Positive attitude with service orientation
- Ability to multitask in a fast-paced environment
- Willingness to work evenings/weekends
- No hospitality experience required