Job Description
Join our award-winning hospitality team as a Front Desk Agent! We're seeking energetic individuals with a passion for customer service to kickstart their careers in the dynamic Portland hospitality scene. No prior experience required – we provide comprehensive training to help you succeed. Enjoy competitive pay, benefits, and opportunities for growth in a supportive environment.
Responsibilities
- Deliver exceptional guest service through check-in/check-out processes
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Utilize property management systems (training provided)
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent
- Outstanding communication and interpersonal skills
- Strong problem-solving abilities
- Proficient with basic computer applications
- Professional appearance and demeanor
- Ability to work flexible shifts including weekends
- Eagerness to learn hospitality operations
- Valid work authorization in the US