Job Description
Join our award-winning hospitality team as a Front Desk Agent in Wichita, KS! No prior experience required—comprehensive training provided. Be the first point of contact for our guests, delivering exceptional service while managing check-ins, reservations, and local recommendations. Enjoy competitive pay, flexible scheduling, and opportunities for career growth in a supportive environment.
Responsibilities
- Guest check-in/out procedures using PMS software
- Manage reservation systems and room assignments
- Handle guest inquiries with professionalism and empathy
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Provide local tourism information and recommendations
- Maintain a clean and organized front desk area
- Resolve guest concerns promptly and effectively
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in fast-paced environments
- Positive attitude and customer-focused mindset
- Reliable transportation to work
- Ability to work weekends and holidays
- No experience required—training provided