Job Description
Join our award-winning team as a Front Desk Agent and launch your career in hospitality! We're seeking enthusiastic individuals with no prior experience who are passionate about creating exceptional guest experiences. Enjoy competitive pay, comprehensive training, and opportunities for advancement within our luxury hotel chain. Work in a vibrant downtown location with state-of-the-art facilities and a supportive team environment.
What We Offer:
- Comprehensive paid training program
- Health benefits and 401(k) matchingEmployee discounts on hotel stays and dining
- Career advancement opportunities
- Positive and inclusive workplace culture
Responsibilities
- Provide warm, professional check-in/check-out services to guests
- Manage reservations using hotel management software
- Address guest inquiries and resolve issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance departments
- Assist with concierge services and local recommendations
- Maintain cleanliness and organization of the front desk area
Qualifications
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer literacy
- Positive attitude and customer service mindset
- Ability to work flexible shifts including weekends
- No prior experience required - we train our team!
- Must be authorized to work in the US