Job Description
Join our award-winning team at Omaha Plaza Hotel as a Front Desk Agent and kickstart your hospitality career! We're seeking energetic individuals with a passion for customer service to be the first point of contact for our guests. No prior experience is required – we provide comprehensive training to ensure your success. Enjoy competitive pay, flexible scheduling, and opportunities for career growth within our luxury hotel chain. Work in a vibrant downtown location and become part of Omaha's premier hospitality destination.
Responsibilities
- Provide exceptional guest check-in/check-out services
- Manage reservations and room assignments
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance departments
- Operate hotel management systems
- Assist with luggage and guest transportation
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Professional appearance and demeanor
- Ability to work flexible shifts including weekends/holidays
- Customer service mindset
- Problem-solving abilities
- Willingness to learn hotel systems