Job Description
Join our dynamic team at Grand Hospitality Group as a Front Desk Agent! Perfect for career starters, this role requires no prior experience—just your passion for hospitality. Enjoy flexible shift schedules while delivering exceptional guest experiences in our upscale downtown Houston location. We provide comprehensive training and a supportive environment to launch your career in the thriving Texas hospitality industry.
Responsibilities
- Welcoming guests with warm, professional service and managing check-in/check-out procedures
- Handling guest inquiries, requests, and resolving issues promptly
- Operating property management systems and processing payments accurately
- Coordinating with housekeeping and maintenance teams for seamless operations
- Maintaining a clean, organized front desk area
- Upselling hotel services and amenities to enhance guest satisfaction
Qualifications
- High school diploma or equivalent (no experience required)
- Strong communication and interpersonal skills
- Basic computer proficiency and willingness to learn new systems
- Flexibility to work evenings, weekends, and holidays (shift work)
- Positive attitude and commitment to exceptional service
- Ability to multitask in a fast-paced environment
- Valid Texas ID or driver's license