Job Description
Join our award-winning hospitality team as a Front Desk Agent! No prior experience required – we provide comprehensive training. As the first point of contact, you'll create memorable guest experiences while managing check-ins, reservations, and inquiries. Perfect for students or career changers seeking flexible hours in a dynamic environment.
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency (Microsoft Suite)
- Professional appearance and positive attitude
- Ability to multitask in fast-paced settings
- Willingness to work flexible weekends/holidays
- No experience required – training provided!