Job Description
Join our award-winning hospitality team as a Front Desk Agent at the vibrant Sunset Plaza Hotel! We're seeking enthusiastic individuals with no prior experience to kickstart their careers in customer service excellence. Enjoy comprehensive training, competitive benefits, and a dynamic work environment where your growth is our priority. Perfect for recent graduates or career changers passionate about creating memorable guest experiences!
Responsibilities
- Deliver exceptional guest check-in/check-out experiences with warm professionalism
- Manage reservation systems and room assignments accurately
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain financial transaction records
- Coordinate with housekeeping and maintenance teams
- Uphold hotel safety standards and emergency protocols
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent (students welcome!)
- No prior experience required – we provide full training
- Strong communication and interpersonal skills
- Basic computer proficiency and ability to learn software quickly
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts including weekends/holidays
- Valid Texas ID or driver's license
- Fluency in English and Spanish strongly preferred