Job Description
Join our award-winning team as a Front Desk Agent at Hospitality Plus Resorts in Milwaukee! We're seeking enthusiastic individuals with no prior experience to create memorable guest experiences. Enjoy flexible shift work while building a career in hospitality with comprehensive training provided.
Our modern downtown Milwaukee location offers competitive pay, employee discounts, and opportunities for advancement. Perfect for students, career-changers, or those seeking flexible hours in a dynamic environment.
Responsibilities
- Check guests in/out efficiently using our property management system
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
- Assist with valet services and luggage handling
Qualifications
- No experience required - comprehensive training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency
- Professional appearance and positive attitude
- Problem-solving abilities and attention to detail
- Valid driver's license (if va duties required)