Job Description
Join our award-winning hospitality team at Grand Mesa Resort & Spa! We're seeking enthusiastic Front Desk Agents to be the first point of contact for our guests. No prior experience required – we provide comprehensive training to ensure your success. Enjoy competitive pay, benefits, and a vibrant workplace culture in sunny Mesa, AZ.
What We Offer:
- Paid training program
- Health benefits & 401k match
- Employee discounts & perks
- Career advancement opportunities
- Positive, supportive team environment
Responsibilities
- Warmly greet and register guests with exceptional customer service
- Manage reservations and handle check-in/check-out procedures
- Answer phones and respond to guest inquiries promptly
- Process payments and maintain accurate guest records
- Coordinate with housekeeping and maintenance teams
- Resolve guest issues with professionalism and empathy
- Uphold resort standards for cleanliness and safety
Qualifications
- No experience required – we train all new hires!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts (evenings/weekends)
- Attention to detail and organizational skills
- Valid AZ driver's license (if applicable to transportation needs)