Job Description
Join our award-winning team as a Front Desk Agent at Grandview Hospitality! We're seeking enthusiastic individuals with a passion for hospitality to create memorable guest experiences. No prior experience required – we provide comprehensive training to build your skills in customer service, operations, and hotel systems. Enjoy competitive pay, flexible scheduling, and growth opportunities within our luxury hotel chain.
What We Offer:
- Comprehensive paid training program
- Health benefits after 90 days
- Employee discounts on hotel stays
- Career advancement opportunities
- Supportive team environment
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments
- Answer phone inquiries and resolve guest concerns
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Provide local area recommendations and assistance
- Maintain a clean and organized front desk area
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts (nights, weekends, holidays)
- Professional appearance and demeanor
- Problem-solving abilities and attention to detail
- Must pass background check and drug screening