Job Description
Join our award-winning team as a Front Desk Agent and kickstart your hospitality career! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences at our premier downtown Omaha location. Enjoy comprehensive training, competitive benefits, and growth opportunities within our expanding portfolio of luxury properties. Perfect for recent graduates or career changers passionate about customer service.
Responsibilities
- Provide warm, professional greeting and check-in/check-out services for all guests
- Manage reservations using our proprietary booking system
- Handle guest inquiries and resolve issues with empathy and efficiency
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards through consistent service excellence
- Assist with concierge services and local area recommendations
Qualifications
- High school diploma or equivalent required
- Zero experience necessary - comprehensive training provided
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and comfort with learning new systems
- Positive attitude and commitment to teamwork
- Availability to work flexible shifts including weekends/holidays
- Neat, professional appearance