Job Description
Start your hospitality career with Grand Hospitality Group! We're seeking enthusiastic individuals for entry-level positions at our Indianapolis hotel. No experience required – we provide comprehensive training to help you thrive in a dynamic guest-facing environment. Join our team and gain valuable skills in customer service, operations, and teamwork while enjoying competitive pay and growth opportunities.
As a key part of our hotel family, you'll contribute to creating memorable guest experiences while building a foundation for long-term career advancement. We value dedication, positivity, and a willingness to learn.
Responsibilities
- Provide exceptional guest service during check-in/check-out processes
- Assist with luggage handling and guest inquiries
- Maintain cleanliness of guest rooms and common areas
- Operate front desk systems and reservation software
- Collaborate with housekeeping and maintenance teams
- Follow safety and sanitation protocols
- Participate in ongoing training programs
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Customer service-oriented mindset
- Team player with positive attitude
- Ability to stand/walk for extended periods