Job Description
Join our award-winning team at Grand Plaza Hotels as a Front Desk Agent! We're seeking energetic, customer-focused individuals for flexible shift work in Oklahoma City. No prior experience required – we provide comprehensive training to kickstart your hospitality career. Enjoy competitive pay, employee benefits, and a dynamic work environment where your smile makes a difference. Apply today and become part of Oklahoma's premier hotel experience!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate billing records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards through exceptional customer service
- Monitor security protocols and emergency procedures
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to work flexible shifts (evenings, weekends, holidays)
- Attention to detail and organizational abilities
- Positive attitude and problem-solving mindset
- No hospitality experience required – training provided