Job Description
Join our award-winning team as a Front Desk Agent in Phoenix, AZ! We're seeking enthusiastic, customer-focused individuals to be the first point of contact for our guests. No hospitality experience required—just a passion for service and a willingness to learn. Enjoy competitive pay, flexible scheduling, and career growth opportunities. Immediate openings available!
Responsibilities
- Provide exceptional customer service to all hotel guests
- Manage check-in/check-out procedures efficiently
- Answer phone calls and manage reservations
- Address guest inquiries and resolve issues promptly
- Process payments and maintain accurate records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Ability to work flexible hours (including nights/weekends)
- No prior experience required—comprehensive training provided
- Valid work authorization in the US