Job Description
Join our award-winning team as a Front Desk Agent at the Grand Plaza Hotel! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences in the heart of downtown Minneapolis. This is your gateway to a thriving hospitality career with comprehensive training, growth opportunities, and a supportive team environment. If you're passionate about service and ready to start your journey, we want to meet you!
Responsibilities
- Welcome and check-in/check out guests with professionalism and warmth
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Contribute to a positive team atmosphere
Qualifications
- No experience required – we provide comprehensive training!
- High school diploma or equivalent
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities
- Proficiency with basic computer systems
- Attention to detail and organizational skills
- Ability to work flexible hours including weekends
- Positive attitude and team player mentality