Job Description
Join our dynamic hospitality team as a Front Desk Agent at Grand Horizon Hotels! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences in our El Paso location. If you're a people person with a passion for service, this shift-based role offers full-time hours with competitive pay and growth opportunities. Enjoy flexible scheduling including nights, weekends, and holidays while gaining valuable customer service skills in a premium hotel environment.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Resolve guest inquiries and concerns with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through attentive guest interactions
- Assist with valet services and luggage handling
- Maintain a clean and organized front desk area
Qualifications
- No prior experience required - we provide comprehensive training!
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with technology
- Ability to multitask in a fast-paced environment
- Flexibility to work evenings, weekends, and holidays
- Positive attitude and problem-solving mindset
- Valid Texas driver's license (if va duties required)