Job Description
Join our award-winning team at Grand Plaza Hotel and launch your hospitality career! We're seeking enthusiastic Front Desk Agents to be the first point of contact for our guests. No prior experience is required – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in one of San Antonio's most vibrant locations.
Responsibilities
- Greet and check in guests with professionalism and warmth
- Manage reservations using our property management system
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Assist with luggage and provide local area recommendations
Qualifications
- High school diploma or equivalent required
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer literacy and comfort with technology
- Positive attitude and customer service mindset
- Ability to work flexible shifts including nights/weekends
- No prior experience necessary – training provided!