Job Description
Join our award-winning team at Grand City Hotels and kickstart your hospitality career! We're seeking energetic Night Shift Hotel Associates to deliver exceptional guest experiences during evening and overnight hours. No prior experience needed – we provide comprehensive training for motivated individuals looking to grow in the hospitality industry. Enjoy a dynamic work environment with competitive pay, flexible scheduling, and opportunities for advancement. If you're a people person with a strong work ethic, apply today and become part of Chicago's premier hotel team!
Responsibilities
- Provide exceptional front desk service including check-ins, check-outs, and guest inquiries
- Monitor hotel security and respond to guest concerns during overnight hours
- Perform nightly cleaning and maintenance of common areas (lobbies, restrooms, etc.)
- Coordinate with housekeeping and security teams for seamless operations
- Handle emergency situations calmly and according to protocol
- Complete accurate shift reports and documentation
- Assist with valet parking and luggage services as needed
Qualifications
- High school diploma or equivalent (GED)
- Ability to work flexible hours including nights, weekends, and holidays
- Strong communication and interpersonal skills
- Basic computer proficiency for reservation systems
- Ability to stand/walk for extended periods
- Valid driver's license for valet duties (if applicable)
- Positive attitude and problem-solving mindset
- No prior experience required – training provided!