Job Description
Join our dynamic hospitality team as a Front Desk Agent and kickstart your career in customer service! We're seeking enthusiastic individuals with no prior experience who thrive in fast-paced environments. Enjoy comprehensive training, flexible shift schedules, and opportunities for growth within our award-winning Denver hotel. Perfect for students, career changers, or anyone looking to build transferable skills in a vibrant urban setting. Apply today and become the welcoming face of our property!
Responsibilities
- Check in/out guests efficiently using property management systems
- Handle guest inquiries and resolve service issues promptly
- Process payments and manage billing transactions accurately
- Coordinate with housekeeping and maintenance teams for guest requests
- Maintain clean and organized reception area at all times
- Assist with reservation management and room assignments
- Uphold brand standards for exceptional guest experiences
Qualifications
- No experience required – we provide full training!
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with technology
- Ability to stand for extended periods and lift 15 lbs
- Flexible schedule availability (evenings, weekends, holidays)
- Positive attitude and problem-solving mindset
- Attention to detail and accuracy in tasks