Job Description
Join our dynamic team at Oceanview Hospitality Group as a Front Desk Agent in beautiful Virginia Beach! We're urgently seeking energetic professionals to deliver exceptional guest experiences at our oceanfront resort. This full-time position offers competitive pay, flexible shift schedules, and opportunities for career growth in the hospitality industry. If you're passionate about customer service and thrive in a fast-paced environment, apply today!
Responsibilities
- Manage check-in/check-out processes with efficiency and accuracy
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate reservation records
- Coordinate with housekeeping and maintenance teams
- Operate property management systems (PMS) effectively
- Uphold brand standards and safety protocols
- Assist with concierge services and local recommendations
Qualifications
- Minimum 1 year front desk or hospitality experience
- Proficiency with PMS software (e.g., Opera, StayNTouch)
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Flexible availability for day/night/weekend shifts
- Basic math and cash handling abilities
- Valid driver's license and reliable transportation
- High school diploma or equivalent required