Job Description
Join our award-winning hospitality team as a Front Desk Agent where no prior experience is required! We provide comprehensive paid training to launch your career in customer service. Enjoy weekly paychecks, flexible scheduling, and opportunities for advancement. Located in the heart of San Jose, you'll be the first point of contact for our international clientele, ensuring exceptional experiences while building valuable professional skills. Benefits include health insurance, paid time off, and tuition reimbursement. Apply today and start your journey in the thriving hospitality industry!
Responsibilities
- Manage guest check-in/check-out procedures with efficiency and warmth
- Answer phone calls and respond to emails promptly
- Process reservations using our property management system
- Assist guests with inquiries, complaints, and special requests
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent (GED accepted)
- Excellent communication and interpersonal skills
- Proficient with basic computer applications
- Punctual and reliable with strong work ethic
- Positive attitude and customer-focused mindset
- Ability to multitask in a fast-paced environment
- Willingness to work evenings, weekends, and holidays
- No prior experience required - training provided