Job Description
Launch your hospitality career with Grand Horizon Hotels in Portland! We're seeking passionate Front Desk Agents with no prior experience to deliver exceptional guest experiences at our downtown location. If you're a natural problem-solver with a smile and a commitment to excellence, we'll provide comprehensive training to set you up for success. Join our award-winning team and grow your career in one of America's most vibrant cities.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve complaints professionally
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety protocols
- Assist with luggage and valet services as needed
Qualifications
- No prior experience required – training provided!
- High school diploma or equivalent
- Exceptional customer service mindset
- Strong communication and interpersonal skills
- Basic computer proficiency (typing and navigation)
- Ability to multitask in a fast-paced environment
- Flexible availability including weekends/holidays
- Positive attitude and team-oriented spirit