Job Description
Welcome to a world of opportunity at Apex Hospitality Group. We are currently seeking energetic and professional individuals to join our Front Desk team. Whether you are starting your career or looking for a fresh start, we provide comprehensive training and a supportive environment. This is a fantastic opportunity to work in a dynamic city like New York while gaining valuable hospitality experience.
Why Join Us?
- Competitive hourly wage with performance bonuses.
- Health, dental, and vision insurance for full-time employees.
- Generous employee discount on hotel stays and amenities.
- Career advancement opportunities within a growing network.
- Supportive and inclusive company culture.
Responsibilities
- Greet and welcome guests with a warm, professional, and positive demeanor upon arrival.
- Manage incoming calls and direct inquiries to the appropriate department or individual.
- Process check-ins, check-outs, and room reservations efficiently using the property management system.
- Maintain the cleanliness, organization, and aesthetic appeal of the reception area and lobby.
- Assist guests with local directions, restaurant recommendations, and general information.
- Handle cash transactions, credit card payments, and process folio charges with accuracy.
- Assist with mail delivery, package handling, and light administrative duties.
Qualifications
- High school diploma or GED equivalent is preferred; a passion for hospitality is essential.
- No prior experience is required. We provide paid training for all new hires.
- Strong communication skills with the ability to interact professionally with guests of all backgrounds.
- Basic computer proficiency and ability to learn new software quickly.
- Ability to work flexible hours, including weekends, evenings, and holidays.
- Professional appearance and grooming standards.
- Reliable transportation to the workplace.