Job Description
Start your hospitality career without experience! Hospitality Group is seeking energetic Front Desk Agents for our San Antonio location. Enjoy flexible shift work while providing exceptional guest experiences in a supportive environment. No prior experience required—comprehensive training provided! Join our team and grow your career in the heart of Texas.
Responsibilities
- Handle guest check-in/check-out procedures efficiently
- Manage reservations and room assignments accurately
- Respond to guest inquiries via phone, email, and in-person
- Process payments and maintain financial records
- Resolve guest concerns with professionalism and empathy
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
Qualifications
- No experience required—training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer literacy
- Ability to work flexible shifts (nights, weekends, holidays)
- Customer service mindset with problem-solving abilities
- Reliability and punctuality
- Team-oriented attitude