Job Description
Join our dynamic team at Grand Plaza Hotel and launch your hospitality career in Kansas City! We're seeking energetic professionals to deliver exceptional guest experiences across our luxury property. Enjoy competitive pay, flexible scheduling, and rapid advancement opportunities. No experience required – we provide comprehensive training to set you up for success. Apply today and start working tomorrow!
Responsibilities
- Provide exceptional guest service at check-in/check-out and throughout the guest journey
- Manage reservations, room assignments, and billing inquiries with precision
- Collaborate with housekeeping, maintenance, and F&B teams to ensure seamless operations
- Handle guest complaints and resolve issues promptly according to brand standards
- Maintain accurate records and utilize hotel management software efficiently
- Uphold cleanliness and safety standards in all public areas
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic proficiency in hotel management software (training provided)
- Attention to detail and problem-solving abilities
- Positive attitude and commitment to teamwork
- Must pass background check and drug screening