Job Description
Join our award-winning team at Grand Orleans Hospitality as a Front Desk Agent! We're urgently seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences in the heart of New Orleans. We provide comprehensive training and career growth opportunities. If you're passionate about hospitality and eager to learn, apply today!
Responsibilities
- Welcoming and checking in guests with warm professionalism
- Managing reservations and room assignments efficiently
- Handling guest inquiries and resolving concerns promptly
- Processing payments and maintaining accurate records
- Coordinating with housekeeping and maintenance teams
- Upholding brand standards and safety protocols
- Assisting with luggage and concierge services
Qualifications
- High school diploma or equivalent required
- No prior experience necessary - training provided!
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Proficient in basic computer applications
- Ability to work flexible shifts including weekends
- Positive attitude and team player mentality
- Valid work authorization in the US