Job Description
Join our dynamic hospitality team as a Front Desk Agent and kickstart your career in customer service! We're seeking enthusiastic individuals with no prior experience to provide exceptional guest experiences at our Wichita location. If you're a people person with a positive attitude and strong communication skills, this is your opportunity to grow with us. We offer comprehensive training, flexible scheduling, and a supportive work environment. Your role will be the first point of contact for our valued guests, making their stay memorable from check-in to check-out.
Responsibilities
- Warmly greet and assist guests with check-in/check-out processes
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Perform basic administrative duties including phone handling
- Maintain a clean and organized front desk area
Qualifications
- No prior experience required - we train our team!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Must be available for flexible shifts including weekends