Job Description
Join our dynamic hospitality team as a Front Desk Agent where your people skills shine! We're seeking enthusiastic individuals with no prior experience to become the welcoming face of our luxury Manhattan hotel. Enjoy weekly pay, comprehensive training, and career growth opportunities in the heart of NYC. If you're passionate about guest service and ready to launch your hospitality career, apply today!
Responsibilities
- Provide exceptional customer service to guests arriving at the front desk
- Manage check-in/check-out procedures efficiently using hotel software
- Handle guest inquiries and resolve concerns promptly
- Process payments and manage billing transactions accurately
- Coordinate with housekeeping and maintenance teams for guest requests
- Maintain a clean and organized front desk area
- Assist with concierge services and local recommendations
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Professional appearance and positive attitude
- Ability to work flexible hours including weekends
- Detail-oriented with organizational skills
- Valid work authorization in the US